Unable to get images

Incident Report for Famly Deutschland

Resolved

The issues with our storage provider has been resolved and our platform is fully operational again.

Posted Jan 17, 2023 - 10:05 CET

Update

We continue monitoring this issue as we are still having decreased stability towards our storage provider.

Posted Jan 16, 2023 - 14:40 CET

Update

We are continuing to monitor for any further issues.

Posted Jan 16, 2023 - 10:03 CET

Monitoring

Connectivity to our storage provider have been restored and we are currently monitoring for stability.

Posted Jan 16, 2023 - 10:00 CET

Identified

We are still experiencing issues with retrieving images from our external storage provider.

Posted Jan 16, 2023 - 09:53 CET

This incident affected: Famly App.