Unable to get images

Incident Report for Famly Deutschland

Resolved

The issue have been resolved, and the platform is now operational again.
Posted Jan 16, 2023 - 09:30 CET

Identified

We have identified the cause of the issue and are working on remediating it.
Posted Jan 16, 2023 - 09:23 CET

Update

Due to issues with retrieving images, notifications and reports might be delayed as well. We are still investigating the root cause.
Posted Jan 16, 2023 - 09:18 CET

Investigating

We are currently investigating an issue that prevents images from being retrieved.
Posted Jan 16, 2023 - 09:07 CET
This incident affected: Famly App.